1. Data Processing Principles
Park Hotel Viljandi follows the principles of customer satisfaction in data processing. The purpose of collecting data is to provide you with the best possible service and ensure the fulfillment of all contractual relations.
Data collection
1.1 Personal data includes all information that you provide to us, such as your name, personal identification number, email address, and other contact information.
1.2 Data collection may occur on our website, via email or phone, while making a reservation, requesting additional information, or using our digital services.
1.3 We collect data provided by you when purchasing a gift certificate.
1.4 We collect data through cookies when you interact with our website.
Park Hotel Viljandi may request the following data:
- Personal data: Name, date of birth, contact details, etc.
- Company data: Company name, registry code, etc.
- Website usage data: Information collected via cookies.
Using, storing, disclosing, and amending personal data
Park Hotel Viljandi processes your personal information solely to provide our services. We do not transmit, sell, or disclose your data to third parties without your prior consent unless required by law (e.g., to public authorities). You have the right to receive information from Park Hotel Viljandi regarding the use of your data in accordance with legal procedures. If your data is incorrect or out of date, you have the right to request its correction and renewal.
By using our website or making a reservation, you consent to our privacy policy. We reserve the right to amend our privacy policy and will notify users of any updates directly on our website.
For additional information regarding Park Hotel Viljandi’s privacy policy, please contact us by email at info@parkhotelviljandi.ee or by phone at +372 435 3300.
Laidoneri KV OÜ | Reg. no: 12955595 | VAT no: EE101893747 | Johan Laidoneri plats 8, Viljandi, Viljandimaa 71020, Estonia
2. Principles of Using Cookies
Using cookies
2.1 Park Hotel Viljandi websites use cookies to provide a better user experience.
2.2 Web domains belonging to Park Hotel Viljandi may include elements that save cookies on behalf of third parties.
Declining cookies
2.3 Users have the right to block cookies from being saved on their computer. To decline cookies, you must adjust your internet browser settings.
2.4 Different web browsers use different methods to block cookies. Detailed guide information can be found at allaboutcookies.org.
2.5 Please note that blocking or deleting cookies may limit your access to certain functions and features of our website.
What is a cookie?
2.6 A cookie is a small text file sent to and saved on your device by the websites you visit. Cookies are stored in your browser’s file directory. When you return to a previously visited site, your browser reads the cookie and passes the data back to the website or element that originally created it. Additional technical details can be found at allaboutcookies.org.
2.7 Cookies allow us to monitor website statistics, page popularity, and user activity. This information is utilized to improve website navigation and optimize our digital content.
Types of cookies used on our website
2.8 Essential/Permanent cookies: Necessary to navigate the website and use its primary features. The website cannot function properly without these.
2.9 Functional/Session cookies: Enable the website to remember choices you make (such as username, language preferences, etc.) to provide enhanced, personalized settings.
2.10 Tracking/Analytical cookies: Collect anonymous data regarding visitor behavior on the site. This data helps us optimize the layout and user experience.